How has G4S’ restructuring process improved operations?

G4S has undergone a significant transformation, transitioning into a fully Angolan-owned company to align with local content regulations. This change is instrumental in maintaining a vital role in Angola’s oil and gas sector, serving esteemed clients like TotalEnergies, Baker Hughes, Weatherford, and Subsea7. Moreover, it has opened new avenues, enabling us to provide security services to banks and mining companies, which demand armored guard services.

Operationally, we’ve adopted a strategic shift. We’ve bolstered our presence in all provinces, empowering our local teams to explore opportunities actively. Our aim is to achieve an annual growth rate of 15%, made possible by this operational shift, bringing us closer to the market and our valued clients.

How do you plan to expand your operations further?

In the oil and gas sector, we are actively pursuing contracts with industry giants such as SLB, ExxonMobil, and Halliburton. We’re actively participating in tenders and are confident in strengthening our relations within this sector. Our monthly risk security reports, shared not only with our clients but the entire market, demonstrate the value we bring to the table.

A promising growth avenue lies in technology. We aim to diversify our offerings from manned guards, a core segment of G4S globally, into cash solutions and alarm monitoring. Namibia, for instance, excels in alarm monitoring, surpassing all others in Africa. Leveraging our expertise, we are already in discussions with clients, ready to implement these solutions rapidly with the support of our global capabilities. Technology is integral to efficient operations and is a must for providing world-class security services.

What is your strategy for offering cash solutions to banks in Angola?

Our top priority is expanding our presence in the banking and insurance sectors. While G4S operates in two main segments, security solutions, and cash solutions, in Angola, we currently focus on manned guards under security solutions. However, we aspire to provide comprehensive solutions to banks, combining protection for people, assets, branches, and secure money transport.

In 2020, we successfully secured our first banking client, BCS, and also provide executive protection for Caixa Angola. Nevertheless, our goal extends beyond this. We aspire to serve the entire banking sector, not just in Luanda.

What are the growth expectations for G4S?

Our market share currently stands at slightly under 1.5%, as per our research. Over the next five years, we aim to bolster our market share by a significant 8% or more. In the next two years, I plan to double our workforce from 2,000 employees on the frontline to 4,000. This upward trajectory in employee numbers will continue until 2025, with a target of around 8,000 employees by 2028. This expansion will be sustained through customer acquisition and potentially by acquiring smaller competitors, a strategy successfully employed by G4S in numerous African countries, given the fragmented nature of the market.